Entry to the external doors and garage gates are by key fobs which are provided by the company and are periodically re-programed for security.
- Any loss must be reported to the Managing Agents and concierges. The replacement cost will be paid by the leaseholder and no “unofficial” fobs are allowed.
- If you have given a temporary key to a residential visitor this must be reported to concierge with name and contact details.
Individual flat door keys:
- These are the responsibility of the individual leaseholder.
- It is recommended that a spare flat key should be held by the concierges. This is not just in case you are locked out, but also so that access can be had in an emergency. Prompt action could avoid any problem affecting other flats which could compromise any insurance claim.